16 things you’re doing to sabotage your salon experience.
1. Not telling your stylist about your hair history.
Lying about your hair history is a big no no! Maybe we do it because we are afraid to be told we can’t achieve our hair goals or we don’t want to admit to using a packet colour? Either way, it’s better to come clean because your hairs health and history affects the formula and methods used by your stylist. I’m not in the business of destroying hair dreams, i just need all the facts.
2. Not bringing pictures or references of the hair cut/colour you want.
There are only so many words I can use to describe short length haircut/lob/bob – and even so, some still don’t quite get it. Not only is a photo the easiest way express what you are hoping to achieve but it also allows a starting point, which I can then personalize and make the cut right for you. Plus it helps eliminate confusion when describing certain hair colors. for example: golden blonde or yellow blonde – non hairdressers cant relate, so a picture in this sense will absolutely say a 1000 words.
3. Not bringing a photo of the hair you DON’T want.
Just as important as expressing your dream hair, its very important to have a reference of what you DONT want. I’ll have a crystal clear idea of your expectations and we are both on the same page and ready to achieve your hair goals.
4. Not talking to the stylist about your every day look.
Staying quiet in the chair – You don’t have to go into why you cut your own bangs or why every time you go through a breakup you go blonde (unless you and i are on that level, then by all means girl, let it out.) But you should definitely bring up things like your fav colour lippy & nail polish or go to colours of clothing. This gives me an opportunity to give suggestions on complementary colours that will flatter your signature look.
5. Not booking a consult in advance.
If it is your first time at a new salon – or you’ve decided to take your look in a completely different direction by taking the leap from brunette to platinum – you should definitely book an appointment to talk about it ahead of time. Many salons offer a complimentary consultation. This allows us to create a sort of “game plan” and lets you express your wants and want not’s for your overall look. It also allows for future services to be booked in correctly allowing sufficient time to be made.
6. Setting unrealistic hair goals.
So you’re obsessed with Khloe Kardashians blonde glam waves but you’re rocking a dark brown Victoria Beckham inverted bob – do NOT, I repeat do NOT sit in my chair and say “ lets do this for a change.’ I’m all for changing it up, but come on girls – lets be real. Its all over our social media now that perfect blondes don’t happen over night, there is always steps/processes to achieve your hair goals. Don’t get me wrong keep bringing in your inspo pics – lets workshop this out together! But keep in mind we are hairdressers not magicians.
7. Not taking your morning routine into consideration.
Choosing a hairstyle that is going to take FOR-EVER to do in the morning before work is not ideal. If you opt for the sleek & smooth bob cut but naturally have the thickest curly hair known to man then maybe consider a keratin smoothing treatment or weekly blow waves in salon. I know myself and a few of the girls in salon have been through the heartbreak of having a client return to salon and say that can’t manage to style the cut because they don’t have time in the morning or its just easier to tie it up. If that’s the case it should have been discussed PRE cut so a haircut that suits your lifestyle/morning routine can be arranged.
8. Turning up with a head full of product.
If you use a lot of product on a regular basis, invest in a clarifying shampoo to use before your appointments. This will dramatically help me be able to achieve your hair goals (product build up can absorb the lightener and prevent the hair from lightening to the desired level) so by all means girls, use the hell outta that dry shampoo, curl cream or hairspray – just wash it out before you sit in my chair.
9. Fidgeting too much while you’re sitting in the chair.
Now, I am not the greatest at sitting still so this one is a touchy subject for me, however – it needs to be brought to the people’s attention. Of course you can, flip through some mags, play on your phone and enjoy sipping on your coffee. I’m not expecting you to sit like a statue and look straight into the mirror BUT if you need to re-adjust, reach for your bag on the ground or want to look at the dog that’s tied up outside, LET YOUR GIRL KNOW – nobody wants any mishaps (incorrect placement of colour or bleach/a slip with the scissors) due to client error. It’s awkward for the both of us.
10. Staying silent when something doesn’t look/feel right.
If your scalp starts tingling (unless you are known to have severe allergies which you would of disclosed in your consultation so its unlikely – tingling in the beginning can be normal) or you notice a smudge of colour on your neck – don’t feel bad, speak up. We are here to help you relax and feel at ease. Communication is key ladies, we can’t read minds but we can and will do everything to make you comfortable.
11. Showing up 15+ mins late to your appointment.
Running late for appointments is something that divides a lot of stylist. Traffic happens, missed alarms happen or just one of those days where everything seems to go wrong happens. I’m human; those things happen to me more often then not, I get it.
Although from a stylists point of view, 10-15 minutes determines whether or not your entire day will turn to garbage. My advice to you would be call ahead let the salon know, be HONEST, if you’re 25mins away DO NOT say you will be there in 10mins (we can tell time.) 9/10 times if we can fit you in we will, to sweeten the deal bringing in a coffee; works a treat. – Just kidding – not really.
12. Saying you love your new colour when you don’t.
You asked for caramel highlights, but at the end of the service they look a little more copper then you expected, awkward? Maybe. If you aren’t 100% happy let us know straight away – it could be as simple as a new toner applied or a clarifying shampoo. Sometimes It may take a few services to achieve a goal colour but both you and your stylist will sleep better having talked it out before you leave the salon.
13. Giving yourself or allowing your friends to do a D.I.Y haircut.
I will keep this one very simple. DON’T DO IT. Put the scissors down, back away from your friend, get in the car and drive to a salon. Once your hair is cut off we CAN NOT I repeat CAN. NOT. Stick it back on. Those bangs you have now are there for a good 3-6 months. Enjoy.
14. Not maintaining your hair colour in-between salon visits.
If you’re looking for that beautiful vivid red or the classic platinum blonde and you adore how it looks when you leave the salon, but after a few weeks you feel less like a flawless goddess and more like a dull daisy, take a look at your homecare regime. There are a million products on the market now that allow you to get the best out of your colour. You know the pitch your stylist gives you at the basin about shampoo and conditioner that’s “right for you”? The one you roll your eyes too? Yeah, that’s for your benefit not ours. Put it this way, would you buy a new car, drive it until the fuel runs out and call the dealership to complain about it? Nope, you would fuel that bad boy up. Same goes with maintaining your colours.
15. Wearing your favorite shirt to the hair salon.
I’m all for dressing to impress. Although it should go without saying, if you love it, leave it in the closet. Even under a towel and wrap accidents happen. It would be just as upsetting for me to ruin an outfit as it would for you to have an outfit ruined. If you’re leaving for an event straight after your visit to the salon, use my bathroom girl. Do your make up, change your outfit, your hairs already done and if anything falls out of place; no big deal, get your girl to fix you up on the way out. What better place to get ready then at the salon! `
16. Being rude to apprentices or salon assistants.
The girl or boy who made you your coffee, shampoo and conditioned your hair with an extra long head massage and arrange your next appointment for you before you leave – she or he is doing that for YOU to make sure YOU enjoy YOUR experience. But also keep in mind; they may still be in training. So on top of catering to your all your needs they’re watching and learning, taking everything in so that when they qualify they can be the best stylists they can be. So before you decide to make snide comment or give the salon a bad review try letting them know what it was that they did, so that they can learn by their mistakes and grow from it.